Basic Trouble Shooting
by Terry E. Mercer (c) 1997-1999
Having Problems, trying to help a friend, just can't quite solve the problem? No where
to turn?
You have done everything you can think of... even looked through the manuals (which
you probably don't understand - because they were written by someone that doesn't even
speak your language... but some hybrid technical lingo, something commonly referred to as
"Computerese") and no matter what you do, that %#$# computer still
doesn't work. So what are your options?
One of the first rules to remember is "Don't Panic."
Most problems are minor, caused by something not configured correctly, a cable not
being properly attached, a jumper not set correctly, or a device not being
"powered-up".
The following list contains many common problems and the corresponding solutions,
usually in the order of most common occurrences.
Disclaimer & Warranty: (the legal & technical stuff I'm told I
must have in here):
The content, opinions, and suggestions contained within this web site, the CD-ROM
disc, and printed pages are the personal copyrighted property of Terry Eugene Mercer. This
information is displayed here for the sole purpose of assisting people in personally and
individually solving problems. Not all of the solutions will fit or will otherwise work at
all times or on all systems; therefore, the end-user of this information assumes all
liability or responsibility of its use, implementation, fulfillment, etc. This information
may NOT be distributed without the written authorization of Terry E. Mercer, and may be
printed directly from the disc or web site for personal individual use ONLY. Mercer
retains all distribution and commercial rights. Government agencies, Businesses,
Corporations, Schools, and any "group" of more than one person (including
"user groups") using this information is strictly prohibited without written
permission for the copyright holder.
Warning: If you do not feel comfortable attempting
to fix the problem yourself, or cannot quite solve the problem and are getting a little
frustrated by it, do not be embarrassed to call in a "smart" friend or family
member or a local computer technician, or to take your computer to a local service center
for assistance. After all, we all need help every once in a while. Even those of us that
have grown up with computers and eat and drink the latest upgrades, versions, and
"toys."
There are basically four sections, which all common symptoms fit:
Copyright 1998 T.E. Mercer, all rights reserved. This page was last updated 17 April 2000
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