Credentials (Long - Form, Detailed)
2362 Airbase Rd.
Louisville, TN 37777
(865) 865-380-9624 voice
Choose one of the following:
Extensive knowledge and experience with product research &
development, analysis, licensing, printing and marketing. I have proven design and development
practices to significantly improve products by implementing specific quality control
processes aimed at innovation, marketability, technical soundness, and user friendliness.
Over twenty years of comprehensive hardware and software experience. Business and
personnel management experience, both in a corporate setting and as an entrepreneur/sole
proprietor. Original product ideas regarding utilities, applications, Web Development,
related communication and information-based products, have opened up enormous corporate
I have a tremendous knowledge base to pull from, involving all
facets of the computer industry. My specialty is solving problems, making things work,
reducing technical support, increasing usability, and customer interfacing. Product
licensing, development, purchasing, and product design are other areas I have a proven
track record with.
In this industry a person can't know everything. I am an honest,
hard working person, with a team of "smart friends," contacts, and associates
which either know those things I don't know or can help point me in the right direction.
For nearly 10 years I made "vapor" real!
Computer Related Experience:
|Co-Founder/Owner - Pacific Buyer's Group: Internet Web Site
Design, Development and Implementation, Assorted Research & Development Coordination
Projects, Custom Hardware design and implementation, consulting, business automation, and
assorted other services. Marketing & advertising have become a big part
of the companies profile. Dealing with both media sourcing, ad
implementation, commercial printers and trade shows. We have also become
involved in developing new vendor/supplier relationships for some of our
customers... in turn, reducing their product costs and/or improving the
quality of their product. PBG was specifically designed to offer solutions for it's
customers. Odds are, PBG can help you save your company a great deal of money, time, and
stress. We strive to give you the "biggest bang for your buck." Our quality
speaks for itself!|
Research & Development
Coordinator / Product Acquisition & Licensing - CD Micro, llc.: First
quarter 1998 nearly 3 million CD's were distributed world wide - with LESS than 500 total
technical support instances, covering nearly 150 different product titles. I
personally wrote the agreements and negotiated the licenses for nearly 200 CD ROM titles, under budget, in less than 9 months. I assisted in the testing,
reprogramming, and completion of numerous CD ROM titles. Furthermore, I interfaced with developers and programmers, and designed
new master discs.
Co-Founder and Vice President of Technology, MicroMedia
Publishers, Inc.: Budget CD-ROMS and Multi-Pak Sales. In 1996 through 1997 over 5
million CD's were distributed world wide - with LESS than 1,000 total technical support
instances, covering nearly 350 different product titles. Designed an NT server, in over
three years less than four days of "down-time" and less than five to ten hours
of "hands on" maintenance per month. I licensed over 250 CD ROM titles, dealt
with contract writing and negotiations, interfaced with developers and programmers,
negotiated certain payables and receivables, and designed new master discs .
Instructor, Continuing Education Program, Southern Oregon State
College: (called SOU, now) I designed, implemented, and taught courses on all subjects
relating to computers, except CAD and accounting. My specialties were: Operating Systems
(DOS and Windows v3.1x and 95), Word Processing, Desktop Publishing, System Analysis,
Software Design, Upgrading Systems, Trouble shooting computer problems (hardware &
software), etc. beginning through expert level courses. I customized each class to what
the majority wanted to learn... whether it was to go on to more advanced software
applications or uses, or to get a job requiring computer skills.
Founder and President, Dynamic Solutions: Hardware and
software sales, fulfilled government orders (custom portable computers), disc replication,
business consulting for customers like: Litton Industries, Met One and Met One
Technologies, PSI Research, Oasis Press, Aetna Insurance, NBIA, Small Business Development
Centers, and SCORE agencies.
Computer Department Manager, PSI Research/Oasis Press: I
managed the technical side of company for over two years. Hardware: I coordinated and set
up a company-wide network, supported individual systems. Software: I managed software
creation and development, and coordinated programmers for the software products PSI sold.
Technical support: I managed personnel, support policy creation, coordination, and
fulfillment. Sales: I assisted with sales support, policy creation, cost analysis.
|Product Development: over the past twelve years I have been
responsible for testing, licensing and improving over 1,000 different computer software
products, which have world-wide distribution. Research & Development co-ordination of
over 100 different products/programs, many are still the best, easiest, and most unique of
Launcher - In 1995 MicroMedia
showed interest in using (and benefiting from) my personal pet project I call 'the Windows
Launcher.' This special program allows end users to choose from three options: run the
program from the CD without installing to the end-user's hard drive, install the
program to run from the hard drive, or provides the end-user with a FAQ (Frequently
Asked Questions) section to reduce technical support. All of this is accomplished with the click of a button. It can be
added to virtually any program in less than thirty minutes. The Launcher has been added to
all of MicroMedia's, CD Micro's, and a handful of other company' PC products. It is
literally "Plug-N-Play" under Windows 95/98. The addition of this program to
these products have virtually eliminated and greatly reduced the technical support
for all of the products I have had the opportunity to "touch."
Online Catalog - I put together an "electronic
catalog" for MicroMedia and a few other companies. It consisted of an off-line web browser, merging
multiple web sites, all of which are accessed through my "special" launcher.
Accomplishing this task has paved the way for individual companies with existing web sites
to inexpensively and effectively market their products and to cost-effectively place their
product information in the hands of their customers, dealers, and distributors.
Book -on-Disc - I designed a powerful engine which
allows extensive user-defined searches throughout given text, the ability to bookmark
particular passages, and automatically saves your place upon exiting the program. .There is also an extensive developer's module which automated and
secured the information. Once the information is in a 'text-only' format, the SDK created
a Table of Contents, Indexing capabilities, and extensive key word searches. In addition,
it had an extremely advanced encryption algorithm to protect the author's valuable
data. My key programmer, Ken Clever, took my concepts and wrote the code and we
improved the design, use, and coding. Nearly seven years later, there still isn't a
program that can do many of the things this program and the developers module can do.
Product upgrades. This includes altering the product, taking
into account future operating systems (such as migrating from the 16 bit to
the 32 bit world), bug removal
and/or acknowledgment to reduce technical support of a given product. Once I have defined
the problem(s) and solution(s), I then supervise the technical assistant or third-party
who makes the actual programming changes and upgrades.
Manage product testing on both current and new titles. I
have trained several assistants to quickly and accurately 'size up' a prospective product.
I can effectively calculate the product's technical support requirements, overall quality
and a basic competitive analysis. It has saved both myself, and the companies I am
licensing titles for, a lot of time.
Licensing Products from 3rd Parties - I continue to be
extremely successful in locating and licensing products with enormous profit potential and
possibilities, at a very low comparative cost. Most of these contracts allow us to
purchase the "royalty free" right to manufacture and distribute the product for
a specific period of time or to buy the product outright at, or well below market value.
Always below "normal" development costs.
Contract Negotiation. I am also responsible for creating new
agreements and maintaining a working relationship with the programmers, developers and
licensers. This consistently enables me to pick up new products, lower royalties, and
improve on existing contracts, and even help settle both payable and receivable
Mastering CD-ROMS - I am responsible for mastering all
MicroMedia titles (between 1994 and 1998), most of which had the 'Launcher'
added to them (well over 250 different commercial titles by 1998). In order to send a disc to replication, a gold master must be made of the
program. In the past, I trained and managed several employees to assist me in this
process. The tasks involved include: setting up the file structure, searching out,
editing, and creating the end-user interface, linking the programs to the Launcher,
burning the gold master, and testing the resulting product for technical soundness and
|Technical Support Coordinator - To date, over 10 million
software programs - on floppies, CD's and over the Internet have been distributed world
wide that I have had the opportunity to "touch" - in the last 12 years, I
have been so confident of the changes I orchestrated on the programs, my home telephone
number has been placed on each of these programs. None of the programs have caused or
created more than 5 technical support instances a day! Most of the products don't generate
more than 30 calls per month... and I have had alterations made to over 1,000 different
product titles in the last twelve years. I have designed, coordinated, and managed the
end-user technical support for five different companies over the years. The phenomenal
lack of problems is a direct result from adding the Launcher, information
files (written for the layman) and the 'tweaks' done to make the programs work more
|Manage Support on Business Systems. I have
been responsible for designing, setting up, and managing servers and workstations for
nearly a dozen different businesses in the past twelve years. In the last five years, not
one of the systems I designed and setup have experienced more than 24 hours of down-time
during business hours, and have required an average of less than thirty minutes per
week to maintain.|
|Web Development Supervision. Nearly three years ago my wife
and I began designing and developing Internet Web Sites. This includes the design and
layout of web sites, providing technical advice on programming, developing and maintaining
relationships with the ISP hosting the sites, as well as the supervising the graphics
development and conversions. With over one site consisting of over 1,500
printed pages, and over 100,000 links. We currently manage 9 different
sites, and received over 3,000,000 hits in 1999 alone ! |
|Sales Support. I help sales personnel think about other
angles, styles, and point them toward qualified leads. Often I am brought into a meeting
to assist in justifying additional costs to potential buyers, especially for custom
versions of hardware or software, translations, compilations and other such deviations
from the standard products.|
Create and/or evaluate Contractual
Sales Agreements - For some of my customers, one of my responsibilities is to work
with their legal counsel and help make sure their sales, licensing, and
other legal agreements are to their benefit...
by effectively limiting liability and maximizing the profit potential, while giving the
customer the greatest opportunity to make the project successful. I
excel at the negotiation and creating a protected win-win environment.
High Dollar Purchasing - Once a project is defined and
a budget established, I am responsible for researching the best options, the agreement,
and in many cases ultimately striking the final deal for some of my customers. These deals
have dollar amounts often ranging up to low seven figures.
Other Skills and Responsibilities:
|Renegotiating payables - In addition to auditing accounts, I
have successfully set up payment structures which have been amenable to both sides on
numerous occasions. This has resulted in a savings to MicroMedia Publishers, Inc. of well
over a million dollars in 1996 & 1997 alone.|
Assistance - On several occasions, I have been responsible for gathering information
to protect a customer's interests in various legal actions.
To date, all settlements and judgments have been in my customer's favor. Much of the
information I have gathered has been described by our legal counsel as "crucial"
and has been the "turning point" in several of the legal cases.|
|Trade Shows - I have been attending and exhibiting at
computer and specialty trade shows for over 10 years, other types of
tradeshows for over two years. I can accurately determine which
shows are best for existing and new products, which are money makers, and which shows have
the potential to generate long term and successful business relationships. I also excel at
finding new products, and establishing new relationships while maintaining lucrative
existing business connections. I also provide sales support on a regular basis during the
Business Skills Possessed:
||Technical Support Mgmt.
|Product Testing Mgmt.
||In-House Support Mgmt.
|High Dollar Purchasing
||Trade Show Experience
Windows Based Programs (of
preference, many others fluently known):
||MS Fox Pro
||Aldus Page Maker
|Remote Computer Access:
||Corel Web Designer
||Netscape Nav. Gold
Personal Skills and Attributes:
||Works well alone
More detail can be supplied upon request
This page was last updated 17 April 2000